Versand

Shipping Policy

At Fhaels, we aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders are usually processed within 1 to 3 business days after payment confirmation.

Processing times may vary during periods of high demand, promotions, holidays, or due to unexpected delays.

Shipping Times

Estimated delivery times may vary depending on the destination, shipping method, carrier, customs procedures, and other factors outside our control.

Once your order has been shipped, you may receive tracking information by email, when available.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Fhaels is not responsible for delivery delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping details provided by the customer.

Delivery Delays

Delivery delays may occur due to customs inspections, carrier delays, weather conditions, holidays, high order volume, or other circumstances beyond our control.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at contact@byfhaels.shop with your order number and relevant details so we can assist you.

Customs, Duties, and Taxes

Depending on your country or region, customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.